1. Scope of services
DC5 Systems Limited, a company registered in Hong Kong (company number 80533742) with its registered office at RM 2310, Dominion Centre, 43-59 Queen's Road East, Wan Chai, Hong Kong, provides strategic consultancy, professional education, and performance coaching services. The specific scope of work for any engagement will be detailed in a separate Statement of Work (SOW) or Service Agreement signed by both parties.
2. Fees and payment
Unless otherwise agreed in writing:
- All fees are quoted in Hong Kong Dollars (HKD).
- Payment terms for consultancy projects are typically 50% upfront and 50% upon completion or as milestones are achieved.
- Coaching and subscription-based services are payable in advance.
- Late payments may be subject to interest charges as permitted under Hong Kong law.
3. Intellectual property
All original materials, curriculum design, methodologies, and original IP provided during an engagement remain the property of DC5 Systems Limited unless explicitly transferred in writing. Clients are granted a limited, non-transferable licence to use such materials solely for their internal business purposes.
Governing law & jurisdiction
These Terms of Business, and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region (SAR).
The parties irrevocably agree that the courts of the Hong Kong SAR shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these terms.
4. Professional standards & liability
We deliver our services with reasonable care and skill, consistent with international industry standards. However:
- Education and coaching results depend significantly on client implementation and participation.
- Our total liability for any claim shall not exceed the total fees paid for the specific service from which the claim arises.
- We are not liable for any indirect or consequential losses.
5. Confidentiality
Both parties agree to treat all commercial, financial, or technical information received from the other as strictly confidential and not to disclose it to any third party without prior written consent, except as required by law.
6. Termination
Either party may terminate an engagement by providing the notice period specified in the individual Service Agreement. Upon termination, all fees for work completed up to that date become immediately payable.
7. Medical disclaimer
Our consultancy, coaching services, and digital products are provided for performance optimisation and educational purposes only.
The information provided does not constitute medical advice, diagnosis, or treatment. Participants are advised to seek the advice of a qualified healthcare professional regarding any medical condition or before beginning any new exercise, nutritional, or lifestyle programme. DC5 Systems Limited is not responsible for any health problems or injuries that may result from following suggestions, programmes, or products accessed through our services.
8. Refund and cancellation policy
Coaching & consultancy services
Appointments and coaching sessions require a minimum of 48 hours' notice for cancellation or rescheduling. Sessions cancelled with less than 48 hours' notice will be billed at the full rate. Refunds for partially completed consultancy projects or coaching programmes are at the sole discretion of DC5 Systems Limited and will be calculated based on work already performed.
Digital content access
Due to the immediate access and digital nature of our content, all sales of digital products and subscriptions are final and non-refundable once access has been granted to the user.